Client Satisfaction Survey

Thank you for partnering with The Hive. We appreciate the opportunity to support your agency's Human Resources function. We would appreciate you taking the time to complete this short survey.

Satisfaction (1–5)

Please rate each item (1 = Very dissatisfied, 5 = Very satisfied).

Job Description updates (quality, accuracy, usability)

Personnel Policy Manual update/modernization (clarity, practicality, usability)

Communication & project management (responsiveness, clarity, timeliness)

Net Promoter Score (NPS)

On a scale of 0–10, how likely are you to recommend us to a colleague for similar professional services?

0 10
Your score: 8
Not at all likely Extremely likely

What’s the primary reason for your score, and what should we keep doing / improve next time?

Public statement

Would you be willing to provide a short statement about your experience with The Hive that we may share publicly?